Privacy Policy
Effective Date: April 1, 2025
At The Roost, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.shopattheroost.com] (the "Site"). By using this Site, you consent to the practices described in this policy.
1. Information We Collect We collect various types of information when you interact with our Site, including:
Personal Information: When you register an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.
Non-Personal Information: We may collect non-personal data automatically, such as your IP address, browser type, device type, and browsing behavior on our Site. This information helps us analyze trends, track user movement, and improve our Site.
2. How We Use Your Information We use the information we collect to:
Process and fulfill your orders.
Communicate with you about your orders, account, or inquiries.
Improve the content and functionality of our Site.
Send you promotional emails or newsletters (if you have opted in by a purchase or as a renter of The Rove at L5).
Prevent fraud and ensure the security of our Site.
3. Sharing Your Information We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: We may share your personal information with third-party companies who perform services on our behalf, such as payment processing, order fulfillment, and customer service.
Legal Requirements: We may disclose your personal information to comply with legal obligations, prevent fraud, or protect the rights, property, or safety of our users or others.
4. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that allow us to recognize you and remember your preferences. You can manage cookie settings in your browser, but disabling cookies may affect the functionality of the Site.
5. Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no data transmission over the internet or electronic storage system is 100% secure, and we cannot guarantee its absolute security.
6. Your Choices
Opt-Out of Communications: You can opt-out of receiving promotional emails by following the unsubscribe link in any marketing email or by contacting us directly.
Access and Correction: You may access, update, or delete your personal information by logging into your account or contacting us.
7. Third-Party Links Our Site may contain links to third-party websites that are not controlled or operated by The Roost. This Privacy Policy does not apply to third-party sites, and we are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of the Site after changes to this Privacy Policy indicates your acceptance of the new terms.
10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: friends@shopattheroost.com
Phone: 817-929-8940